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Chief inspector seeks patients' views on Airedale Hospital
12:09pm Thursday 19th September 2013 in News
The new chief inspector of hospitals is urging Craven people to attend a “listening event” to indicate what they think of care they have received at Airedale Hospital.
Professor Sir Mike Richards said: “What people say to us will play a vital role in telling us where we may need to look more deeply at the hospital and the wider trust.
“I’d urge them to take that opportunity to tell us about their care.”
The Care Quality Commission meeting will be held at Victoria Hall, Keighley, tonight at 6.30pm. People wanting to attend should fill in a form at cqc listeningevents.org.uk or call 03000 616161 to help with the planning.
However, people are still free to turn up if they have not registered in advance.
Members of the public can also give their views by emailing cqclisteningevents @livegroup.co.uk.
Airedale is one of the first trusts to be visited by Sir Mike as part of a new programme of CQC inspections.
Sir Mike explained: “Before we’d often inspect small parts of a hospital at a time over one or two days.
“Now we’ll be taking bigger teams into hospitals over a longer period of time and we’ll be asking five key questions – about safety, effectiveness, responsiveness, compassion and leadership.
“We’re looking at a variety of data on Airedale General Hospital and the wider trust.
“But I’m also asking those who know best – local people who’ve been treated at the hospital – to tell me about their experiences,” he added.