CALLS to police on 999 and 101 are still on the increase.

With record breaking temperatures being recorded, there has been no let-up in the level of demand being placed on North Yorkshire Police.

The Force Control Room (FCR) has seen another busy month, with call figures continuing to climb higher and higher.

In comparison with the number of emergency and non-emergency calls recorded for June 2018, July 2018 saw a 10.5% increase in 999 calls and 13% increase in 101 calls.

The control room answered 8,401 emergency 999 calls in an average of 10 seconds and 22,795 non-emergency 101 calls in an average of 2 minutes 37 seconds in July. (June 2018 7,601 999 calls and 20,153 101 calls).

On top of that, 12,259 calls to the operator service were received and 3,899 101 calls backs were made.

Head of the Force Control Room, Chief Inspector Charlotte Bloxham said: “We’ve seen yet another steep rise in the number of calls coming through on both 999 and 101 numbers. Compared to the previous month - June 2018 - our call handlers have dealt with 800 more emergency 999 calls and 2,642 more non-emergency 101 calls.

“Despite the escalating demand, we are still providing a high level of service, with 999 calls answered within an average of 10 seconds and 101 calls answered in an average of 2 minutes 37 seconds.

"I’m immensely proud and grateful to my team in the FCR who work incredibly hard under very pressurised circumstances. These figures are a testament to their dedication and professionalism.

“Our expectation is that we will continue to see these levels of calls continue for the foreseeable future, and so our message to the public remains the same. Please help us to help you and only dial 999 in times of real emergency – if there is a danger or ongoing crime. If it is not urgent please dial 101.”