SKIPTON’S Dyneley House Surgery is encouraging its patients to say how it can improve its services and what they think of the surgery.
During this week’s National Patient Participation Group Awareness Week, which runs until Sunday (June 16), the Newmarket Street surgery is raising awareness of what patients can do to work with practices to improve services.
It is also inviting interested patients to join the Dyneley reference group.
Dyneley House has set up a virtual patient reference group to make it easier for people to have their say.
Barry Rogers, chairman of the Patient Participation Group, said: “At Dyneley House, we want to find out how we can improve our services and how patients perceive our surgery and staff. To help us with this, working with our Patient Participation Group, we have set up a virtual Patient Reference Group so that they can have their say.
“Now and again, members of the reference group will be asked some questions, such as what they think of the quality of the care or service they received. We will contact them via email or post and keep our surveys brief so that it shouldn’t take too much of their time.This facility helps to extend out feedback base and may appeal to patients who want to give their views but not attend meetings.”
To take part, email: barry.rogers@hotmail.co.uk
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