RESIDENTS have been expressing their gratitude to Craven District Council’s waste collection teams with ‘thank you’ notes, cards and pictures.

The council’s waste collection service is operating as normal during the coronavirus emergency and bin crews have been delighted with the support they have received from residents – from a safe distance.

Councillor Richard Foster, council leader, said: “It’s been brilliant for our waste collection teams to receive so much support from residents. People have been waving and smiling, leaving notes and posters, and writing supportive comments on social media.

“We know people are very grateful for the service our teams are providing at this difficult time. I’d just like to remind residents not to approach collection crews or refuse vehicles while they are out on collection rounds as it’s important we maintain social distancing. But please do continue to express your thanks from a safe distance.”

The Government has issued guidance about the handling of waste, especially from households where someone has tested positive for, or is showing the symptoms of, the coronavirus.

Waste such as used tissues or cleaning cloths should now be double-bagged and be put aside for 72 hours before being put out for collection, even if people have a wheelie bin.

All household waste centres are closed to ensure the safety of staff and to discourage unnecessary travel, but this does not affect household waste and recycling collections.

The council’s bulky waste collection service is currently still operating. People with bulky waste for recycling or disposal should either hold onto it until the household waste recycling centres are open again or arrange a bulky waste collection.

Commercial waste payments have been suspended for three months, although the service continues to operate as normal. This will be reviewed again after three months.

Updated information on the status of council services is available at

The council telephone lines are operating as normal, but due to Government advice, the council closed its Customer Service Reception to walk-in visitors from 5pm on March 23.

People can call the council on 01756 700600, email or go to

Council tax payments can be made online at

The council says any member of the public who absolutely needs to speak to someone in person will be offered the opportunity to make an appointment.