ESTATE agents Dacre, Son & Hartley has won Feefo’s Platinum Trusted Service Award for the second year running, in recognition of the exceptional customer service ratings and reviews that the estate agent’s clients post on the leading review website.

Dacres secured Feefo’s highest platinum award for the first time last year, which followed the company winning gold awards for the three previous consecutive years.

Working with over 6,000 brands, Feefo is the world’s largest provider of verified reviews.

During 2022, clients reviewed Dacres more than 250 times on Feefo, with an average rating of 4.9 out of 5, which was up from 4.8 in 2021.

Patrick McCutcheon, head of residential at Dacres said: “Receiving this award, which crucially is based on genuine client reviews, and pushing our average rating up to 4.9 is a major achievement and speaks volumes about our exceptional standards of customer service and care.

“It also demonstrates the ability of our whole team to always respond to current market conditions and combine unrivalled marketing advice with a completely personal service, in order to deliver the best possible results for buyers and sellers alike. “