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Grassington care home wins praise from its happy residents
9:00am Saturday 22nd February 2014 in News
A care home in Grassington has been praised by its residents for the care they receive.
They took part in Your Care Rating – the country’s largest survey of care home residents – which found that Anchor’s Gills Top performed above the national average.
The Scar Street home received an overall performance rating (OPR) of 904 out of 1,000. The national average was 872.
The nationwide survey is designed to give residents a voice, with more than 20,000 residents in 1,055 care homes taking part.
Sharon Slingsby, manager of Gills Top, said: “We’re delighted with our results from the survey as it demonstrates how happy our residents are.
“All of our scores across the four main themes are high. It just goes to show that the reality of day-to-day life in a care home such as ours is very good, something which is often at odds with the public’s perception.
“That said, we still want to get even better and the results give us crucial feedback on where we can build on our achievements.
“When choosing a home, families should always ask if it takes part in the Your Care Rating survey, as it is the best guide to show what residents actually think about the care they receive.”
Resident Mabel Arnold, aged 105, who has lived at Gills Top for eight years, said: “I wanted to fill out the survey because it gives us residents the opportunity to provide feedback on the care we receive.
“I like living here because the staff are very caring and there are lots of meaningful activities organised for us.
“My favourite activities are socialising over lunch and the visitors that come, such as the Falconry Centre who brought birds of prey.”
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